FAQ · About Orders
What should I do if I want to select "Combine with a previous order" but can't?
You cannot select this unless the delivery address on the checkout screen is the same. Please check whether the delivery address is the same.
Also, you cannot select this if the items have already been shipped.
Also, you cannot select this if the items have already been shipped.
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Related questions
- What should I do if I want to change the color, size, quantity, etc. after placing an order?
- I want to place an additional order for items from a previous order
- What should I do if my order does not arrive?
- I selected "Ship all together" as the shipping method, but I would like the items that are ready first to be shipped.
- I want to arrange the logistics myself. Do you have a fixed warehouse in Japan, or should it be sent to a logistics address in Japan?
