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ApparelX is a global B2B marketplace for fabrics and apparel materials.

FAQ · About All Products

Can I return or exchange an item if its color looks different from what I saw on screen?

Colors on your screen can differ from the actual product depending on your monitor and viewing environment. If the color is important, please check the actual color with the product's sample book before you order.
As stated on the Legal Notice based on the Act on Specified Commercial Transactions page, we do not accept returns or exchanges due to customer ordering mistakes, and we handle returns or exchanges when there is a defect such as dirt or damage.
Whether a difference from the color on screen qualifies for a return or exchange is decided by our team after checking the item and its condition. If you have a concern about the color of an item you received, please contact us from the support page with your order number and a photo of the item. Our team will check it.
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