Opening the receipt page
You can print a receipt for each order from Order History.
- Open the menu at the top right of the header and select "Order History".
- Click "Order Detail / Receipt" for the order. The page opens in a new tab.
Printing or saving as a PDF
Click "Print" at the top of the "Order Detail / Receipt" page to open your browser's print dialog. To save the receipt as a PDF, choose a PDF option (such as Save as PDF) as the destination.
The receipt is issued for each order and shows your billing details under "Bill To". You cannot enter a different addressee or change the title of the document.
What the receipt shows
The page shows the items in the order and the following information. Amounts are shown in the currency of the order.
- "Subtotal", "Delivery Fee", "Discount" (when a discount applies), "ApparelX Point", "Tax", and "Total Amount"
- "Shipping Address", "Delivery Method", "Payment Method", and "Order Memo" (product number, brand name, fabric number, and order remarks)
- "Bill To"
- The issuer, DesignX Inc. ApparelX Dept., with our address, phone number, and email address
Japanese consumption tax is not charged on orders shipped outside Japan.
Invoices
If you pay by
payment on account, we email you an invoice (PDF) after each invoice closing date. You can apply from "Payment on Account" in
My Account (see
how to apply for payment on account). When you apply, you can also choose to receive a paper invoice by mail; a handling fee applies. For how payment on account works, see
Payment.
If you need an invoice for an order paid by another method, please contact us from the
support page.
Other documents and quotations
If you need a document that is not available on the site, such as a receipt covering several orders, please contact us from the
support page and include the order numbers.
ApparelX does not have a feature for issuing quotations. For a quote on a bulk order or a volume discount, click "Ask About This Product" on the product page and tell us the item code, color, size, and quantity.