What is the referral program?
When an ApparelX member recommends ApparelX to business partners, other companies in their industry, or on social media, both the referred company and the referring company receive ApparelX Points. Just send your referral link. Rewards are added automatically, and no application is needed.
Members of both the Japanese site (www.apparelx.jp) and the international sites (apparel-x.com) can refer companies in any country or region. No purchase is required to refer.
Rewards
The referred company receives ApparelX Points for its first order when its registration is completed, and your company receives ApparelX Points when the referred company's purchases reach the condition. Your referral page ("Refer ApparelX" in My Account) shows the reward amounts and the condition for companies in your country or region.
Reward amounts, conditions, and periods follow the rules for the referred company's country or region (the one registered with ApparelX). If you refer a company in another country or region, we show the condition and reward for that referral under "Referral status" on your referral page and by email when the company signs up. For details, see the
Referral Program terms.
ApparelX Points are kept in your account's currency, so rewards are added in your currency (for example, USD). The amounts are set in Japanese yen and converted at the exchange rate on the day they are added, rounded to two significant digits.
The referred company's reward can be used for its first order, including shipping. It is also notified by email and ApparelX Message.
The referring company's reward is added as "Pending" when the referred company's purchases (product subtotal excluding tax, shipping, and amounts paid with points or coupons) reach the condition and the order has shipped. It is confirmed and ready to use a set number of days after the qualifying order ships, provided there are no cancellations, returns, or refunds. Orders paid on account are not counted. For companies outside Japan, orders delivered to addresses in Japan are not counted.
The number of rewards each company can receive per calendar year (January to December) is limited. Depending on the budget, a reward may be added in the following month.
Sending your referral link
- Open "My Account" from the menu at the top right of the header.
- Click "Refer ApparelX" to see your company's referral link.
- Under "Link to", choose the site for the recipient's country or region so the page opens in their language. Referrals are recorded on any site.
- Click "Copy link" and send it by email or chat. You can also use the "QR code" (it can be scanned with WeChat), the ready-to-use message and "Send by email", and the buttons for X, Facebook, LinkedIn, WhatsApp, and LINE. On a smartphone, "Share with other apps" lets you send it with apps such as KakaoTalk.
When you are logged in, the X, Facebook, and LINE share buttons on product pages include your referral code, and "Copy link" copies a referral link to that product page.
You can also use your referral link on social media, blogs, and newsletters. Please do not place it in search ads that use the ApparelX name, post it on coupon or points sites, describe ApparelX inaccurately, or send it as spam.
Showing that you receive a reward
When you recommend ApparelX on social media or elsewhere, make it clear that you may receive a reward for the referral. The share text on your referral page includes "I may receive a reward if you sign up through this link." automatically. Please follow the advertising and disclosure rules of your country or region.
Name shown as the referrer
People who open your referral link see your company name as the referrer (in the banner and on the sign-up page). To use a different name, enter it in "Name shown as the referrer" on your referral page. If you select "Do not show a name", it is shown as "Referred by an ApparelX member".
When a referral is recorded
A referral is recorded when the referred company starts registration on the same device (browser) within 60 days of opening your referral link. If the sign-up page shows "You were referred by ...", the referral will be recorded. The reward is added even if the confirmation email is opened on another device.
On the international sites, the referral is kept even if the visitor switches to another country's site. In countries and regions where cookie consent is required, the referral is stored on the device only after the visitor consents. Otherwise, it is recorded when registration is started directly from the banner shown after opening the link.
If registration is started on a different device or browser, the referral is not recorded. If several referral links are opened, the last one counts.
Referral status and notifications
Under "Referral status" on your referral page, you can check how many companies signed up through your referrals, which met the condition, the rewards you received, and the next step for each. We do not show the names or purchase amounts of the companies you refer.
| Signed up | A company signed up through your referral. If it meets the condition by the date shown, you receive a reward. |
| Qualified (pending) | The condition was met and the reward was added as "Pending". It becomes usable on the confirmation date. |
| Confirmed | The reward has been confirmed. |
| Not eligible | For example, the company was already registered, so it is not eligible for the reward. |
| Limit reached | This year's reward limit had already been reached. |
| Period ended | The condition was not met within the period. |
We notify the referring company by email and ApparelX message when a company signs up through its referral, when the condition is met, and when the reward is confirmed. The referred company is notified when its welcome points are added and 7 days before they expire. Notifications are sent in the language of the company's account.
When rewards do not apply
Companies that are already members (including companies that registered in the past), the referring company itself, companies with the same address, phone number, or email domain (excluding free email services), companies paying with the same card, companies that registered from the same network as the referring company, and other cases we determine to be fraudulent are not eligible. In that case, the registration completion page shows that the referral reward does not apply.