Your cart and shopping bags
You can divide the items in your cart into shopping bags by purpose or destination. At first, you have only the "Main" bag.
Each bag is checked out as a separate order. The shipping address, delivery fee, available payment methods, and coupon discounts are all determined per bag.
Adding items to your cart
- On the product page, select the options (such as size and color) and the quantity, and click "Add to Cart".
- If you have named bags, "Which bag?" appears. Choose a bag, or type a name under "Add to a new bag" and press Enter to create a bag and add the item to it. The bag you chose last time is selected first.
- When a message such as Added to "Osaka factory" appears, click "View this bag" to open the cart, or "Check out this bag" to go straight to checkout.
When you use "Add Same Items To Cart" in Order History, you can choose a bag in the same way.
Creating and managing bags
Click "+" to the right of the bag tabs. Enter a bag name (up to 50 characters), choose "Only me" or "Share with my company", choose the ship-to address, add a memo if needed, and click "Create".
From the bag menu (⋮) in the bag header, you can choose "Change name, sharing or memo", "Move all items…", or "Delete bag". The "Main" bag cannot be renamed, shared, or deleted.
Moving items and saving them for later
Click "Move ▾" on an item to move it to another bag. When you tick items, a bar with "Move ▾", "Save for later", and "Remove" appears at the bottom of the screen, so you can handle several items at once.
"Save for later" keeps items you are not ordering this time. Only you can see it, it cannot be checked out, and its items are not included in the cart count in the header. To order these items, move them to a bag first.
Bags shared with your company
In a bag set to "Share with my company", everyone in your company can add items, change quantities, and place orders. Only the person who created the bag can change its sharing setting, or delete it while it still contains items. If you change the ship-to address of a shared bag, the change applies to everyone who uses the bag.
Checking out one bag at a time
- In the cart, open the tab of the bag you want to order and click the checkout button for that bag (for example, Check out "Main").
- "Ordering from bag" appears at the top of checkout with the bag name and the number of items. Check the details and click "Place Order".
- After the order is placed, the bag becomes empty. Order History shows which bag each order came from.
If two or more bags contain items, choose the bag to order in the cart before you go to checkout.
When a payment is in progress
When you place an order by credit card, the bag is held until the payment is complete.
- "[Name] is checking out this bag": another person in your company is placing an order from this bag. Please wait until the payment is complete. You can still use your other bags.
- "The card payment for this bag has not been completed": your own order stopped before the payment was completed. Click "Continue checkout" to finish the payment, or "Cancel payment" to release the hold. After 30 minutes, the hold is released automatically the next time you open the cart or checkout.
Limits
| Number of bags | Up to 10 per person, including bags you share. Up to 30 shared bags per company. |
| Items in one bag | Up to 500 lines |
| Bag memo | Up to 200 characters |
If an item cannot be added to the cart
- You need to log in before you can add items to the cart.
- If an item is out of stock, the button shows "No Stock".
- If "The selected combination of color, specification and unit is not available." appears, choose another combination.
- If "No more items can be added to this shopping bag." appears, add the item to another bag.
- Some products are not sold in all countries.
If you still cannot add the item, please contact us with "Ask About This Product" on the product page.