If the center part of the ferrule has lifted, the internal bolt may be loose. In some cases, tightening it again with a hex wrench can fix the issue. Please refer to the video at the attached URL for detailed instructions. https://www.apparelx.jp/videos/IMG_0765.mp4
The die is a consumable item, so except for initial defects, we generally do not accept repairs or replacements for deterioration or damage to the elastic band due to aging. We apologize for the inconvenience, but we ask that you purchase a replacement. *To slow the deterioration of the elastic band over time and extend its lifespan, please return the die to the bag and box it came in immediately after use.
It goes between the washer and the fabric.
For thin textile, we recommend using a button seal, as it helps prevent the textile from tearing after repeated attachment and removal, and reduces the risk of it coming loose. For thick textile such as leather, it may not fit and may not be able to be fastened, so please check with a sample before considering it.
Contact Form
You can send the form anytime. We reply on weekdays, 9:00 AM–6:00 PM (JST).
We added your search to your message. Add details if needed.
We use the information you send to reply to you and to improve our service. See our Privacy Policy for details.
Thank you for contacting us. Our support team will review your message and get back to you.
** We will send a receipt notice to the email address you entered. It does not include your message, and only one notice is sent to the same address per day. If you do not receive it, check your spam folder.
** A copy of your inquiry has been sent to your registered email address. If you do not receive it, check your spam folder.
Category
Brands
Style
Material
Collection
Recently Viewed
Popular Items
